Transforms Maintenance and Operations with Cohesive and IBM Maximo Application Suite

The Challenge

Con Edison faced several challenges in managing its extensive maintenance operations across its diverse infrastructure and workforce. The energy company’s existing system was comprised of 14 legacy systems, hindering streamlined processes, data-driven decision making, and the adoption of modern maintenance practices.

Con Edison needed a solution that could:

• Consolidate disparate systems into a single source of truth for improved data management and collaboration.
• Provide a flexible and cost-effective licensing model to support their 1,500+ users.
• Offer a scalable and highly available infrastructure to accommodate their growing operational needs.
• Deliver top-tier mobility functionality to support their dispersed workforce and assets.
• Enable the adoption of modern maintenance practices to optimize safe, reliable, and profitable operations.

Our Solution

By partnering with Cohesive and implementing the Maximo Application Suite, Con Edison achieved significant improvements in their maintenance operations, including:

• Consolidated Systems: Successfully migrated from 14 legacy systems to a single, integrated platform, establishing Maximo as their single source of truth for maintenance and work management.
• Improved Work Management: Leveraged new tools within MAS to enhance work management processes, leading to increased efficiency and productivity.
• Increased Availability and Scalability: Implemented containerized technology, improving the availability and scalability of the platform across multiple sites and a growing user base.
• Enhanced Collaboration: Fostered greater collaboration and ease of work through the integrated platform and its applications.
• Modernized Maintenance Practices: Adopted modern maintenance practices, enabling data-driven decisions and optimized operations.
• Minimized Disruption: Achieved a smooth transition to MAS with minimal disruption to daily operations.
• Foundation for Future Growth: Established a robust foundation to continue their EAM roadmap and drive further operational improvements.

The Client Benefits

By implementing Cohesive-managed EAM solution, the client achieved significant improvements in security and operational efficiency. They were able to:

• Mitigate cyber security risks: The robust security measures implemented by Cohesive significantly reduced the risk of cyberattacks and ensured the protection of sensitive data.
• Ensure business continuity: The proactive monitoring and rapid response capabilities guarantee uninterrupted operations, eliminating downtime and ensuring service delivery.
• Reduce operational costs: By leveraging our managed service, the client was able to reduce their IT infrastructure costs and free up internal resources.
• Focus on core business priorities: With the security and stability of their systems assured, the client could focus on their core business of providing critical facility services.

What’s Next

Con Edison plans to continue its EAM roadmap with Cohesive’s support, focusing on:

• Expanding the Maximo Consolidation Program to integrate additional business units.
• Optimizing license usage through App Points analysis and streamlining.
• Exploring and implementing additional MAS applications.
• Minimizing downtime during future upgrades and enhancements using Cohesive Data Utility (CDU).